綠之風度假村 - 北湯澤 Midorinokaze Resort Kitayuzawa

Languages spoken

• English
• Chinese [Mandarin]
• Japanese
• Korean

Accessibility

• Wheelchair accessible

Internet access

• Free Wi-Fi in all rooms!
• Internet
• Internet services
• Wi-Fi in public areas

Things to do, ways to relax

• Game room
• Garden
• Sauna
• Spa
• Spa/sauna

Cleanliness and safety

• Body thermometer
• Cashless payment service
• Daily disinfection in all rooms
• Daily disinfection in common areas
• Face coverings on staff
• First aid kit
• Free face masks
• Guest rooms seal after sanitization
• Hand sanitizer
• Hot water linen and laundry washing
• Physical distancing of at least 1 meter
• Professional-grade sanitizing services
• Protective screens in common areas
• Staff trained in safety protocol
• Temperature check for guests and staff

Dining, drinking, and snacking

• Breakfast [buffet]
• Coffee shop
• Restaurants
• Vending machine

Swimming & soaking

• Hot spring bath

Services and conveniences

• Air conditioning in public area
• Convenience store
• Daily housekeeping
• Elevator
• Facilities for disabled guests
• Gift/souvenir shop
• Heating in public area
• Laundromat
• Laundry service
• Library
• Luggage storage
• Meeting/banquet facilities
• Safety deposit boxes
• Shops
• Smoke-free property
• Smoking area

For the kids

• Family room
• Kids meal

Access

• Fire extinguisher
• Front desk [24-hour]
• Non-smoking rooms
• Smoke alarms

Getting around

• Airport transfer
• Car park [free of charge]
• Car park [nearby]
• Car park [on-site]
• Shuttle service
• Taxi service