水鳳園日式旅館 Suihoen

Languages spoken

• English
• Chinese [Mandarin]
• Japanese

Accessibility

• Wheelchair accessible

Internet access

• Free Wi-Fi in all rooms!
• Internet services
• Wi-Fi in public areas

Things to do, ways to relax

• Garden
• Massage

Cleanliness and safety

• Anti-viral cleaning products
• Body thermometer
• Breakfast in room
• Cashless payment service
• Doctor/nurse on call
• First aid kit
• Free face masks
• Guest rooms seal after sanitization
• Hand sanitizer
• Hot water linen and laundry washing
• Individually-wrapped food options
• Physical distancing of at least 1 meter
• Professional-grade sanitizing services
• Protective screens in common areas
• Room sanitization opt-out available
• Rooms sanitized between stays
• Safe dining setup
• Sanitized kitchen and tableware items
• Staff trained in safety protocol
• Temperature check for guests and staff

Dining, drinking, and snacking

• Alternative meal arrangement
• Coffee shop
• Restaurants
• Room service

Swimming & soaking

• Hot spring bath

Services and conveniences

• Air conditioning in public area
• Concierge
• Contactless check-in/out
• Daily housekeeping
• Elevator
• Facilities for disabled guests
• Food delivery
• Heating in public area
• Invoice provided
• Luggage storage
• Meeting/banquet facilities
• Safety deposit boxes
• Smoking area

For the kids

• Family room
• Kids meal

Access

• CCTV in common areas
• CCTV outside property
• Fire extinguisher
• Front desk [24-hour]
• Non-smoking rooms
• Security [24-hour]
• Smoke alarms

Getting around

• Car park [free of charge]
• Shuttle service