阿寒之森鶴雅度假村花香 Forest of Akan Tsuruga Resort Hanayuuka

Languages spoken

• English
• Chinese [Mandarin]
• Japanese

Internet access

• Free Wi-Fi in all rooms!
• Internet
• Internet services
• Wi-Fi in public areas

Things to do, ways to relax

• Canoeing
• Fishing
• Garden
• Hot tub
• Massage
• Sauna
• Skiing
• Spa
• Spa/sauna
• Steamroom

Cleanliness and safety

• Anti-viral cleaning products
• Body thermometer
• Cashless payment service
• Daily disinfection in all rooms
• Free face masks
• Hand sanitizer
• Hygiene certification
• Physical distancing of at least 1 meter
• Professional-grade sanitizing services
• Protective screens in common areas
• Rooms sanitized between stays
• Safe dining setup
• Sanitized kitchen and tableware items
• Staff trained in safety protocol
• Temperature check for guests and staff

Dining, drinking, and snacking

• Bar
• Breakfast [buffet]
• Coffee shop
• Restaurants
• Room service
• Snack bar
• Vending machine

Swimming & soaking

• Hot spring bath

Services and conveniences

• Air conditioning in public area
• Convenience store
• Daily housekeeping
• Doorman
• Elevator
• Facilities for disabled guests
• Gift/souvenir shop
• Heating in public area
• Library
• Lockers
• Luggage storage
• Safety deposit boxes
• Shops
• Smoke-free property
• Smoking area
• Xerox/fax in business center

For the kids

• Family room
• Kids meal

Access

• Front desk [24-hour]
• Non-smoking rooms
• Safety/security feature
• Security [24-hour]
• Smoke alarms

Getting around

• Car park [charges apply]
• Car park [nearby]
• Shuttle service
• Valet parking

Available in all rooms

• Air conditioning
• Non-smoking
• Refrigerator
• Towels