KKday User
Real case sharing, I bought this itinerary at the beginning because the time was relatively tight, so I didn’t expect to spend time looking for it in the local area. I knew it would be more expensive, but the focus is on the quality of the service! I received the whale shark in advance and may not be able to see it because of the bad weather. It just so happens that the weather in Panglao is really likely to rain, but when I went to the scene and found that the weather was good, I was still told that I could not go to see it. So I asked the customer service if I could watch whale sharks the next morning, and the customer service agreed. Then I went to the hotel to chat with the counter staff and found out that the whale shark had disappeared and was not in the snorkeling area. I felt very ridiculous in my heart, and then introduced the local guide to us. Basically, no one would recommend to see the whale shark now. Know when to expect to get it back. Then on the way, he deliberately tested him to see if he could go to watch the next day, but the service provider replied that he could not go to the snorkeling area because of rain and waves. There are even more question marks on my face, when I am not in Panglao, right? The sky is clear and the sun is bigger than it was yesterday, which is ridiculous. Anyone who has been to Panglao knows that many locals will recommend itineraries on the road. I found that during the three days of travel (yes, I stayed in Panglao for three days), no one recommended this itinerary at all. After returning to Taiwan, I went to respond to the customer service. I wanted to say that it would be good to connect with the Taiwan customer service, but the result was forwarded to the local service provider for a reply. At this time, the service provider took a screenshot and said, we said earlier that you may not see bullshit like whale sharks. It's not my focus. I said later that because of the weather and waves, the whale sharks can't be tamed and come back to the snorkeling area, so they can't watch it. It's completely different from Bad Weather that consumers know, okay? If I had explained it to us well at the beginning, I should have canceled the whole transaction directly, so as not to waste my precious time. Attached is the article I was discussing on the Internet, and it turns out that I am not the only one like this