- Hong Kong Local Delivery: By Hong Kong Post Local Mail (FREE), the estimated delivery will be within 2-5 working days. By SF Express (courier fee payable on delivery), the estimated delivery will be within 1-3 working days.
- SIM card will be activated once you insert the card into your mobile device and counted as the starting date of use. It's counted as one day whenever the card is activated before 23:59 HKT.
- The SIM card will choose network automatically. Please do not choose other network providers, which may incur extra cost or malfunction for the card.
- The communication quality is affected by different usage environments. The network speed will affect the quality of the Internet depending on factors such as terrain, climate, building shelter, number of users and location. After-sales technical customer service will also assist you when you encounter technical conditions, but you cannot refund your fees on the grounds of poor reception.
- Service subject to "Usage Policy and Fair Usage Policy"
*Order delivery arrangements during the Lunar New Year*
We will suspend delivery during the Chinese New Year (January 28 to February 4, 2025), and the last order date is January 27 at 12:00. Delivery service will return to normal from February 5.